Privacy Policy

TRAYMA PTY LTD ABN 74 884 613 605  TRADING AS CLEAR SKY CANDLES

Security and Privacy and Terms

 Throughout this site, the terms "we", "us", and "our" refer to Clear Sky Candles.

This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through this website www.claerskycandles.com.au or directly from you.

Please read carefully, and if you have any questions contact us  before you use our site.

If you do not wish to provide us with personal information, then you do not have to do so, however this may affect your use of this site or any products or service offered on it.

Clear Sky Candles keeps all your account and personal information private, tightly secured from outside parties. We only use the information for specific purposes, such as for processing your order, administering the site or informing you of special offers or products that you may be interested in.

COLLECTION AND USE OF INFORMATION

We collects personal data for the purpose of fulfilling orders for products or services, or for the purpose of competitions and prize-giving, or for any other such purpose which requires the collection of personal data in order for us  to fulfill an obligation.

Personal data includes, but is not limited to: the full name of the customer or competition entrant, payment details and email address.

Clear Sky Candles  does not keep records of customer credit card details.

DISCLOSURE OF INFORMATION

Clear Sky Candles  may disclose personal data necessary to third party service providers for the purpose of fulfilling customer orders and any other obligations, such as prize-giving.

We will not disclose personal information to third parties for marketing purposes without prior authorisation.

Under no circumstances will we sell or receive payments or services for disclosing customer's personal information to any partner or external company.

The Clear Sky Candles website utilises  cookies to store information of browsing history and to enable browsing features. We do not store any personal or financial information about customer cookies

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ELECTRONIC COMMUNICATIONS

Whether you visit our site or send an email to us, you communicate with us electronically, you give us the consent or approval that you are willing to receive communications from us automatically. You also agree that all agreements, communications, disclosures, and notices satisfy and reach legal requirement.

We will communicate with you by email or by posting notices on this site.

In compliance with Australian law, all marketing material sent to the subscriber will include an option for the subscriber to request removal from mailing or contact lists for any future marketing.

ACCESS TO AND CORRECTION OF PERSONAL INFORMATION

Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). An administration fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

Correction: If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We reply in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavor to correct any information found to be inaccurate, incomplete or out of date.

If you believe that we have breached the Australian Privacy Principles and wish to make a complaint , please contact us on the email address below.

If you have any questions about our policy please contact us on the below link.

You can contact us at sales@clearskycandles.com.au